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donationguidelines

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Donation guidelines

We accept a variety of new and reclaimed building materials, furniture and appliances in good working condition. Please review our donation guidelines for more details. 

Donations are subject to staff approval.

Have more questions? Check out our donation FAQ's, or contact our donations team at 403-291-6764. 

Drop off your donation: HOURS

Our donors are our everything! You may drop off your donation(s) at any of our three Restore locations in Calgary and Medicine Hat, Monday to Saturday from 9 am - 5 pm.

If you are dropping off a large donation, please give our ReStore location a heads up.

Schedule a pick-up

For large items you can't fit in your vehicle you can request a free residential pick-up or business pick-up. If you need to re-schedule your pick-up, please give us at least 48 hours notice so we can accommodate other donors. 

Donations

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Appliances

Yes, please
  • Clean kitchen and laundry appliances
  • Small kitchen appliances
  • Dishwashers – Accepted only at our Medicine Hat location
No, thank you
  • Dishwashers - Not accepted at our Calgary locations

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Cabinets

Yes, please 

  • Quality cabinets without damage
  • Doors and drawers attached
  • Clean and complete
  • Like new or better cabinet doors

No, thank you

  • N/A

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DOORS

 
Yes, please 
  • Residential interior and exterior doors in good, clean and sellable condition without alterations or damage
  • Solid wood bi-fold doors
  • Pre-hung doors
No, thank you
  • Mirrored bi-fold doors
  • Used shower doors
  • Commercial doors

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Fasteners & Hardware

Yes, please 
  • All varieties of metal fasteners and hardware, door knobs, hinges, cabinet pulls and knobs
No, thank you
  • N/A

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Flooring

Yes, please 

  • Carpet: New, never installed carpet 100 sq ft or larger
  • Complete unopened boxes of prefinished wood and laminate flooring
  • Previously installed de-nailed wood flooring
  • Clean, unstained area rugs
  • New vinyl flooring 25 sq. feet or larger

No, thank you

  • Used carpet, scrap pieces or partial boxes of wood flooring
  • Carpet less than 100 sq ft
  • Stained rugs

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Furniture

Yes, please 

  • Clean, complete, undamaged, and sellable furniture
  • Solid wood furniture
  • Patio and outdoor furniture

No, thank you

  • Damaged furniture (rips, stains, smells, tears, pet hair or scratches, excessive fading or sagging)
  • Mattresses and box springs, hide-a-beds, sleeper sofas, waterbeds, and waterbed frames

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home goods

Yes, please 
  • Decor items
 No, thank you
  • Clean cookware and dishware
  • Linens, towels, draperies and clothing
  • Electronics - recycling available at our North location

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HVAC 

Yes, please 
  • Residential ducting, flashing, vents, fireplace inserts, furnaces and wood stoves in salable condition
  • Clean, unused insulation in clear bags
No, thank you
  • Items containing asbestos, mercury or other toxins
  • Used or unboxed ceiling tiles
  • Oil furnaces

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Lawn & Garden

Yes, please

  • Bricks and pavers free of mortar, grills, hoses, sprinklers
  • Tools and lawn equipment in good working order
  • Lawn and patio furniture

No, thank you

  • Broken or nonworking items
  • Flammable or combustible chemicals, herbicides or pesticides
  • Automotive parts or fluids

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Lighting & Electrical

Yes, please

  • Residential indoor and outdoor light fixtures
  • New lightbulbs
  • Electrical supplies
  • New non-commercial fluorescent light fixtures

No, thank you

  • No used fluorescent fixtures or used  bulbs

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Lumber

Yes, Please

  • Denailed quality lumber, trim and siding in 5 foot lengths or more
  • Sheet goods, ½ sheet or larger

No, thank you

  • Lumber less than 5 ft or sheet goods less than ½ sheet
  • Lumber with fasteners or rot
  • Used vinyl siding

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Paint

Yes, please

  • Liquid latex paint in original container with original label attached
  • Containers 5 gallons or smaller

No, thank you

  • Dried or solid paints
  • Paint not stored in original container

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Plumbing

Yes, please

  • Steel, white porcelain or cast iron sinks without cracks, chips or stains
  • Complete, clean and undamaged low flow (1.6gpf or less) toilets
  • Bathroom fixtures and hardware
  • New or used to metal bathtubs
  • New fiberglass tubs
  • Clawfoot tubs. Jetted tubs – Medicine Hat only 

No, thank you

  • Composite sinks
  • Drop in porcelain bathroom sinks
  • Non low flow toilets
  • Used fiberglass bathtubs
  • Used jetted tubs - Calgary

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Roofing

Yes, please

  • New roofing, shingles and tar paper
  • New and used corrugated roofing

No, thank you

  • Used asphalt roofing

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Tile

Yes, please

  • New, never installed tile, at least 10 matching square feet
  • New, unopened grout

No, thank you

  • Previously installed tile
  • Opened packages of grout

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Tools & Equipment

Yes, please

  • Hand and power tools with all parts

No, thank you

  • Bad batteries

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Windows

Yes, please

  • Clean residential vinyl or wood windows, undamaged, unfogged and in working order
  • Shutters in good condition
  • Blinds, new and in unopened boxes

No, thank you

  • Unframed glass or mirrors, aluminum framed windows
  • Used blind or window treatments
  • Vertical blinds

We are always looking for product donations, but sometimes we cannot accept them due to overstock, space constraints or extensive damage. Make sure to check your donation for any significant rips, tears, wear, stains, cigarette smoke or pet hair.

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