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ReStore FAQ

Posted by Ashley Miller on Mar 29, 2019, 2:27:35 PM

ReStore-Donation-FAQ-770-420

What happens with my donation? Does it go into a home built by Habitat?

Material donations are not used in Habitat built homes. Instead, our ReStores sell them at 40 – 80% below regular retail prices to the public. The ReStores generate a valuable revenue stream that enables Habitat for Humanity Southern Alberta to build more decent, affordable housing for hard-working, low-income families. Your donation also helps reduce the costs of home-improvement for other homeowners in the Southern Alberta community.

Do the ReStores repair donated items and materials?

Our North Calgary location has an onsite technician that inspects all donated appliances to ensure they are in working condition for our customers. While our team inspects the appliances and does minor repairs, we do not have the resources to repair items. This is why we can only accept lightly used donations that are in good, working condition.

Do the ReStores accept electronics for recycling?

Yes, electronics can be dropped off at the Calgary North ReStore for our electronic recycling program.

How soon can you come pick-up my donation?

Pick-ups are scheduled Tuesday through Sunday. On average we schedule about 1-2 weeks in advance and sometimes longer during the busier season. Our goal is to accommodate your donation as best as possible, and we may be able to make exceptions to our timeline. We appreciate your patience as we work with you to fit your donation into our scheduled routes.

What happens if I need to cancel my pick-up?

If you have to cancel or re-schedule a donation pick-up, please notify us at least 48 hours in advance so that we can accommodate other donors.

Request a donation pick up

Drop off donation locations

Donations are accepted at the following locations from Monday - Saturday, 9 am - 5 pm

  • North Calgary ReStore: 3465 Sunridge Way NE Calgary, AB
  • South Calgary ReStore: 7291 11 St SE Calgary, AB
  • Medicine Hat ReStore: 509 17 St SW Medicine Hat, AB

Topics: ReStore